How to Back Up Viber on Desktop

If you are looking for a way to back up Viber on a Windows PC or Mac, the important distinction is that Viber’s chat backup is managed through its mobile app, not the desktop app. Viber Desktop is linked to a phone account, but that link does not create a separate desktop backup file you can save or later import.

To protect conversations, use the backup option in Viber on your phone and check what your phone’s version of Viber includes. If you need to keep particular files or messages, save or export them separately where the app allows it. Menus and options can differ slightly by Viber version and device.

What You’ll Need

A phone with Viber activated on the same account used by Viber Desktop.
Access to the phone’s cloud backup service: iCloud on an iPhone, or Google Drive on many Android phones. Availability and setup can vary by device and region.
A reliable internet connection, enough cloud storage, and the account credentials needed to use the relevant cloud service.
Your computer, if you want to separately copy files that you have received or saved through Viber Desktop.

Step-by-Step

Understand what you are backing up. Viber Desktop does not offer a supported control to create a backup of its chats or to restore a chat archive from a computer. The practical route is to back up chats from the linked phone. Do not assume that copying Viber’s program folder or database files will create a usable, supported backup.
Check that the phone has the right account. Open Viber on your phone and confirm that it is activated with the number and account linked to the desktop app. If the phone is not the device associated with your desktop session, resolve that before starting; a backup from another account will not protect the conversations you mean to save.
Update and open Viber on the phone. Use the app store on your device to check for an available Viber update, then open the app. Updates and menu labels vary, so look for the account or settings area if the directions below do not match your screen.
Find Viber’s backup controls. In Viber, open More or the equivalent menu, then go to Settings, Account, and Viber Backup if those options are shown. The exact path can differ slightly by version and operating system. If you cannot find the control, use Viber’s in-app help or official support information rather than a third-party utility.
Connect the required cloud account. Follow the prompts to connect the phone’s supported cloud service, such as iCloud or Google Drive. Make sure you are signed into the cloud account where you want the backup stored and that Viber has the requested access. A backup cannot complete if the account is unavailable, storage is full, or the connection is interrupted.
Choose available backup options. Review the choices shown in Viber, such as whether to include photos and videos or to schedule automatic backups. Options may differ by device and version. Including large media files can take longer and use more cloud storage; leave them out only if you are comfortable with those items not being covered by that backup.
Start the backup and wait for confirmation. Tap the available backup command, such as Back Up Now, and keep the phone connected to the internet. Avoid closing Viber or interrupting the connection until it reports completion. Check the displayed backup status or date afterward; starting the process is not the same as confirming a successful backup.
Save important desktop files separately. For files you need to keep, open the relevant conversation on your computer and use Viber’s available save or download action. Choose a folder you can find again, then confirm that each file opens from that folder. This is a separate file copy, not a backup of the chat history or a way to restore conversations into Viber.
Keep the backup account accessible. Retain access to the phone number and cloud account associated with the backup. If you later reinstall Viber or move to a replacement phone, follow the restore prompts on the phone using the same platform and cloud account. Desktop chat history should not be treated as recoverable from the phone backup unless Viber specifically confirms that for your setup.

Common Mistakes

Searching the desktop settings for a chat-backup button. Viber Desktop does not provide a standalone chat backup function. Use the mobile app’s backup controls.
Assuming a linked device is a backup. Linking lets you use Viber on a computer; it does not make the computer a backup destination or guarantee that desktop conversations will be restored.
Using the wrong cloud account. A backup may be saved under the phone’s connected cloud account. Check the account before relying on the backup.
Ignoring photos and videos. Backup options may handle media separately. Review what is selected and manually save essential files if they are not included.
Deleting or reinstalling before checking status. Confirm that the phone backup completed and that you can access its cloud account before removing the app or resetting a device.
Trusting unofficial backup tools. Tools that request account credentials or promise to extract Viber databases can put private conversations at risk and may not create files Viber can restore.

Tips

Set up automatic backups if the option is available and suits your needs, but periodically check the latest backup status rather than assuming every scheduled run succeeded.
Connect to a stable network and keep the phone charged during a large backup. If the service gives a choice, Wi-Fi can help avoid using mobile data.
Save especially important attachments to a clearly named computer folder and keep another copy in a secure place. A downloaded attachment does not preserve its surrounding chat or message details.
Before changing phones, verify the source phone’s backup and confirm that the replacement uses the compatible operating system and cloud account. Do not expect an iCloud backup to restore through Google Drive, or vice versa.
Protect the computer and cloud account with a screen lock and strong account security. Chat backups and saved files can contain private information.

Troubleshooting

No backup option appears: Check the Viber app on the phone, not the desktop program. Confirm that Viber is activated and look through its current Settings and Account menus. If the control is still missing, check the official Viber help for your device and app version.

The backup fails or stalls: Check internet access, available cloud storage, and whether the correct cloud account is signed in. Reopen Viber and try again when the connection is stable. If media is selected and the backup is very large, review whether you need every media item included.

You cannot find the saved backup: Viber’s phone backup is managed through the connected cloud service and may not appear as a normal file in a computer folder. Check the phone’s Viber Backup screen and cloud account rather than searching the desktop installation directory.

Desktop conversations are missing after setup or reinstall: A phone backup does not guarantee that desktop-only history will return. Check Viber on the phone first, make sure the desktop app is linked to the correct account, and review Viber’s current support guidance. Do not delete other devices or data until you have checked what remains available.

A downloaded attachment will not open: Confirm that the download finished and that the file opens from the folder where it was saved. If it is incomplete, download it again from the conversation if the message and attachment are still accessible.

Frequently Asked Questions

Can I back up Viber chats directly from my computer?

No. Viber Desktop does not provide a built-in way to create a separate, restorable chat backup. Use the backup feature in Viber on your phone.

Does backing up Viber on my phone save my desktop chat history?

Not necessarily. Viber’s phone backup should not be treated as a guaranteed backup of messages or files that exist only on the desktop app.

Can I export Viber chats to a file on my PC?

Viber Desktop does not offer a general chat-history export to a PC file. You may be able to save individual attachments, but that does not export the full conversation.

Where is my Viber backup stored?

It is associated with the cloud service connected through Viber on your phone, rather than saved as a normal backup file in the desktop app’s folder. Check Viber’s backup screen and the linked cloud account.

Can I restore a Viber backup on another platform?

Do not assume a backup transfers between iPhone and Android. Restore options depend on Viber’s supported process and the cloud service used; check Viber’s current guidance before switching platforms.

Further reading: Viber Support. Details can change, so check the official page for anything that matters to you. Spotted a mistake? Tell us. How we write an answer.