How to Clear Cache on X Without Losing Your Account

Clearing X’s cache removes temporary files that the app stores to load images, videos, and other content more quickly. It can help when media will not load, the app behaves oddly, or stored app data is taking up space. The steps depend on your device: Android provides a system-level cache option, while iOS generally offers app-specific storage controls rather than a universal clear-cache button.

Before you begin, make sure you know your X login details. Clearing cache should not erase your account, posts, or followers, but signing out, deleting app data, or reinstalling the app can require you to log in again. Menu names and locations may differ slightly by operating system and app version.

What You’ll Need

A phone or tablet with X installed, or a web browser if you use X on a computer.
Access to your device’s settings for Android, or X’s settings for iPhone or iPad.
Your login details and access to any sign-in verification method, in case you need to sign in again.
A working internet connection to reload content after removing cached files.

Step-by-Step

Identify where you use X. Decide whether you need to clear data in the Android app, the iPhone or iPad app, or a web browser. Clearing one does not automatically clear the others. If you use X in more than one browser or device, repeat the relevant process there.
Try the in-app option first. Open X and tap your profile picture or navigation menu. Go to Settings and privacy, then look for Accessibility, display, and languages and Data usage. Depending on your version, this menu may be arranged differently. Find Media storage or a similarly named storage control, open it, and choose the option to clear stored media. If you also see a web storage control, that may clear X website data held by the app’s built-in browser. Read the confirmation before proceeding.
On Android, open the app’s system settings. Open your device’s Settings, then go to Apps or Apps & notifications. Select X; if it is not listed, choose the option to view all apps. Tap Storage or Storage & cache. The path and wording may differ slightly by Android version or manufacturer.
Tap Clear cache, not Clear storage. Choose Clear cache and confirm if prompted. This removes temporary files. Avoid Clear storage, Clear data, or similarly named options unless you intend to reset the app: those can remove local settings and sign-in information. Android’s cache control is separate from X’s in-app storage controls.
On iPhone or iPad, clear X’s available media storage. Open X and use the in-app path described above if the storage controls are available. iOS does not offer the same general-purpose app cache button as Android, and the in-app option may clear only particular stored media or web files—not every temporary file.
If needed, remove and reinstall the iOS app. First confirm you can sign back in. From the Home Screen or Settings, delete X, then reinstall it from the App Store and sign in again. Deleting the app removes its local data; it does not delete your X account or account content. Be cautious if you have drafts or other unsynced local information, since it may not be recoverable after deletion.
For X in a computer browser, clear site data. Open the browser’s privacy or history settings and look for site data, cookies, or cached files. If the browser lets you choose a site, remove data for X rather than clearing everything. Browser menu paths differ, so use the browser’s own help if needed. Removing cookies can sign you out.
Reopen X and check it. Launch the app or reload the website while connected to the internet. Images and videos may load more slowly the first time because X has to download them again. Check whether the original problem is resolved.

Common Mistakes

Choosing Clear storage instead of Clear cache: On Android, these are different actions. Clearing storage or data can reset the app and remove local settings or login information.
Expecting cache clearing to fix every problem: It will not restore a suspended account, resolve a service outage, or fix a weak internet connection.
Assuming one device’s cache covers every session: The browser, each browser profile, and each device can store separate data.
Deleting the app without checking for unsynced items: Local drafts or other data may disappear. Confirm that you can log back in and that anything important is saved first.
Thinking your account has been erased: Cache is local temporary data. Your account and server-stored posts are separate, though you may need to sign in again after a reset or reinstall.

Tips

Start with X’s in-app storage controls; use Android’s system cache option or an iOS reinstall only if appropriate.
Clear only X’s site data in a browser when that option is available. Clearing all browsing data may remove other websites’ cookies and saved sessions.
Keep your login method available, especially if your account uses a verification code or security key.
After clearing data, give X time to rebuild its cache. Repeatedly clearing it can make images and videos slower to load and may use more mobile data as content is downloaded again.
For a small amount of storage relief, review X’s own media storage controls before deleting the app or resetting all its data.

Troubleshooting

You cannot find the cache setting: Check that you selected the X app, not a similarly named service, in Android settings. On iPhone or iPad, look in X’s data-usage or storage controls; the option may be absent or named differently in your version. Update the app through its official app store if appropriate, then check again.

The problem remains after clearing cache: Close and reopen X, check your internet connection, and see whether the same issue occurs in a browser or on another device. If X fails across devices, the issue may not be local cache. You can also restart the device and try again.

The app asks you to sign in: This can happen after clearing app data, deleting and reinstalling the app, or removing browser cookies. Sign in using your usual method. If you cannot access your account, use X’s official account-recovery process rather than repeatedly resetting the app.

Storage does not seem to decrease: Some controls clear only media or web storage, and the app may rebuild its cache as soon as you use it. Check your device’s storage screen after closing X, and remember that cached files are temporary and can return.

Frequently Asked Questions

Will clearing X’s cache delete my account?

No. Cache clearing removes local temporary files, not your X account or account content. Clearing app data or reinstalling can sign you out, so keep your sign-in details available.

Does clearing the cache delete my posts or followers?

No. Posts and followers associated with your account are not removed by clearing a device’s cache. Unsynced local drafts are a separate matter and could be lost if you reset or delete the app.

How do I clear X’s cache on an iPhone?

Use X’s in-app media or web storage controls if available. If you need a broader reset, deleting and reinstalling the app clears its local data, but check for unsaved drafts and make sure you can sign in first.

How often should I clear the cache?

There is no required schedule. Clear it when you are troubleshooting a specific loading or display issue, or when you want to remove temporary files; otherwise, the app can manage its cache.

Will clearing cache make X faster?

It may help if corrupted or stale temporary files are causing a problem, but it is not a guaranteed speed fix. Content can initially load more slowly while the app downloads it again.

Does clearing the X app cache clear browser data too?

No. App and browser data are stored separately. Clear X’s site data in each browser or browser profile where you use the website, if needed.

Further reading: X Help Center. Details can change, so check the official page for anything that matters to you. Spotted a mistake? Tell us. How we write an answer.