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How to Get a Passport Appointment in the U.S.
Short answer
Book through an authorized passport acceptance facility
For a first-time U.S. passport, find an authorized acceptance facility and schedule directly with it. If you need urgent travel service or are renewing, check the State Department’s instructions first because you may not need a routine appointment.
What You’ll Need
Appointment requirements depend on the service and location. Before booking, gather the information needed to choose the right service and prepare for the visit:
- Your application form: Most first-time adult applicants use Form DS-11. Do not sign it until an authorized acceptance agent tells you to. Renewal applicants generally use Form DS-82 if they meet the eligibility requirements; eligible renewals can often be submitted by mail rather than at an appointment.
- Proof of U.S. citizenship: Common examples include a certified U.S. birth certificate, a previous undamaged U.S. passport, or a certificate of naturalization or citizenship. Check the State Department’s rules for acceptable documents and whether you need a photocopy.
- Photo identification: Bring an acceptable ID and any required photocopy. Requirements can differ for applicants under 16 and people applying outside the state where they live.
- Passport photo: Some facilities take photos, while others do not. Confirm whether you must bring a compliant photo and follow the official photo specifications.
- Payment and personal details: Check how the facility accepts payment and which payment methods are required for separate application and execution fees. Have your travel date and contact information available if requested.
- Access to a phone or internet: You will use the official locator or contact a facility to check availability. A public library may help if you cannot access the internet.
Step-by-Step
- Confirm which service you need. Visit the U.S. Department of State’s passport website and review the instructions for your situation. A first-time applicant, a child, someone replacing a lost passport, and an eligible renewal applicant may follow different processes. Do this before searching for an appointment so you do not book the wrong type of service.
- Check whether your timing is urgent. If you have imminent international travel, use the State Department’s current urgent-travel instructions rather than relying only on a routine acceptance-facility appointment. Urgent appointments are limited and have their own eligibility and documentation requirements. Do not assume that booking any local appointment will speed up processing.
- Find an authorized acceptance facility. Use the official State Department acceptance-facility search tool. These facilities may include post offices, libraries, or local government offices, but not every location offers passport service. Search by ZIP code or location, then verify the address, services, hours, and appointment policy on the facility’s own page or by phone.
- Choose a suitable location and date. Compare nearby facilities if the first one has no openings. Some locations accept appointments only, some offer limited walk-in service, and some handle passport photos on-site. Availability and local procedures vary, so use only the facility’s current instructions.
- Book directly with the facility. Follow the booking link supplied by the official locator or contact the location using its published phone number. Enter the applicant’s details carefully and select the correct service. A third-party appointment seller is not necessary; do not pay someone who claims they can guarantee an appointment.
- Save and verify the confirmation. Record the date, time, address, confirmation number, and any instructions about arrival, forms, photos, or payment. Check whether each family member needs a separate booking. Contact the facility if the confirmation details appear incorrect or you need to change the appointment.
- Prepare the application and documents. Complete the correct form, but leave the signature blank when required. Assemble citizenship evidence, ID, copies, photo if needed, and the required payment methods. Use the State Department’s checklist for the applicant’s age and circumstances rather than assuming one adult checklist applies to everyone.
- Attend as instructed. Arrive at the time the facility requests, with the applicant and all required materials. For a child’s application, check the rules about parental or guardian attendance and consent. The acceptance agent reviews the application and administers the required process; the agent does not decide how quickly the passport will be issued.
Common Mistakes
- Using a nonofficial booking site: Start with the State Department’s locator and book through the facility. Unaffiliated sites may charge for information or suggest they can secure access they do not control.
- Booking before checking eligibility: An eligible renewal may be handled by mail, while urgent travel may require a different route. Read the instructions for your exact situation first.
- Assuming every location offers the same service: Facilities set their own appointment, photo, payment, and walk-in procedures. Verify details with the specific location.
- Signing the application too early: For applications that require an acceptance agent, wait until you are told to sign. A prematurely signed form may need correction.
- Arriving without original documents or required copies: A phone photo of a document may not meet the evidence requirements. Follow the official checklist and facility instructions.
- Confusing an appointment with passport approval: An appointment is for submitting an application; it does not guarantee approval or delivery by a particular date.
Tips
- Search several authorized facilities if your preferred location is full. A nearby library or local government office may have a different schedule.
- Check the facility’s cancellation and rescheduling process. If your plans change, release the slot promptly so another applicant can use it.
- Keep your appointment confirmation and a copy of your prepared checklist together. Recheck the facility’s instructions shortly before you go in case its procedures have changed.
- For a family, confirm how many appointment slots are needed and whether every applicant must appear. Child applications have additional requirements, so review those separately.
- Use the State Department’s processing-time guidance to plan, and allow time for both processing and mailing. The acceptance facility cannot promise a delivery date.
Troubleshooting
No appointments appear: Try other authorized locations and check again later, since facilities control their own schedules. If travel is urgent, follow the State Department’s urgent-service instructions and eligibility rules; do not book a routine slot as a substitute.
The booking link fails or the location does not answer: Confirm the facility’s contact information through the official locator, then try its published phone number or booking page. If the facility is not currently accepting applications, choose another authorized location.
You booked the wrong service or entered incorrect details: Contact the facility as soon as possible and ask whether to modify or cancel the booking. Do not make a second reservation unless the facility advises you to, as duplicate bookings can cause confusion.
You are missing a document: Check the State Department’s evidence requirements and ask the facility what it expects before attending. If you cannot obtain the required proof in time, review official guidance for alternative evidence rather than relying on an informal substitute.
You missed the appointment: Contact the facility to learn whether it can reschedule you. Appointment policies vary, and you may need to book a new slot.
Frequently Asked Questions
Do I need an appointment to apply for a U.S. passport?
Many acceptance facilities require appointments, while some offer walk-ins or different arrangements. Check the specific location’s instructions before going.
Where do I book a passport appointment?
Use the U.S. Department of State’s official acceptance-facility search tool, then book with the facility directly. The State Department does not make every local facility’s appointment schedule.
Can I get an appointment for urgent travel?
Possibly, if your situation meets the State Department’s requirements for urgent service. Follow its current instructions; availability is limited and an ordinary acceptance-facility appointment may not be suitable.
Can I renew my passport at an acceptance-facility appointment?
Eligible applicants generally renew by mail using the State Department’s renewal process. If you do not qualify to renew by mail, check the official instructions for the application route that applies to you.
What should I bring to the appointment?
Bring the completed, unsigned application when applicable, citizenship evidence, acceptable photo ID, required copies, a passport photo if the facility does not provide one, and the specified payment methods. Confirm the exact list with the official checklist and location.
Does the appointment guarantee I will receive a passport?
No. It lets you submit an application for review; the government determines eligibility and processes the application. An appointment does not guarantee approval or a specific delivery date.
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Further reading: U.S. Department of State. Details can change, so check the official page for anything that matters to you. Spotted a mistake? Tell us. How we write an answer.